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Tickets and Fares

Ticket means a material or electronic document (Booking confirmation) that entitles you to travel on a particular flight. We will provide carriage only to the passenger named in the ticket and/or the List of Passengers.



During check-in you will be asked to provide a document verifying your identity.
Ticket purchased is not transferable. Only the person named on the ticket and/or in the List of Passengers is permitted to travel using the ticket.

The ticket in non-refundable, i.e., the passenger may not return his ticket to us and request a refund.
The ticket is valid only for the flights and dates specified in the ticket.

Ticket issued by the tour operator is valid provided that the tour operator pays us for the charter flight or the block booking of seats and duly fulfils all the other obligations under the contract concluded with us.
Fares apply only to carriage from the airport of origin to the airport of destination. Your fare will be calculated in accordance with our tariff for travel on the specific dates and the itinerary shown on it. Should you change your itinerary or dates of travel, this may affect the fare to be paid and may incur payment of additional fees.
The price of the ticket may include taxes, fees and charges imposed by government, other authority or by the operator of an airport (e.g., airport fees). During ticket purchase you will be informed about the taxes, service fees and charges you will have to pay.

In case you have bought flight tickets via the booking system of our website www.smallplanet.aero, the following ticket fares will be applied. 
  ECONOMY FLEX PREMIUM
Ticket price includes Flight fee
Airport fees
Administrative fees
Cabin baggage up to 5KG
 
Flight fee
Airport fees
Administrative fees
Cabin baggage up to 5KG
Checked-in baggage up to 20KG
Reserved seat
Name change possibility*
 
Flight fee Airport fees
Administrative fees
Cabin baggage up to 5KG
Checked-in baggage up to 25KG
Reserved seat
Name change possibility*
Business lounge (available at Warsaw, Lublin, Katowice, Wroclaw)
Premium check-in and fast track
Onboard meal (including wine/beer)
Unlimited non-alcoholic beverages
Welcome drink
*1 name change free of charge at any time needed. Please, request via Customer Care Department. 


EXTRAS PRICING
 
Extras pricing applies when purchasing via smallplanet.aero, Manage my Booking or Web check-in:
Additional services Pricing Online (EUR)
Extra legroom seat 18
Premium seat** 10
Front seat*** 5
The fee applies one way.

Extra legroom seat in A320 aircraft is available at the following seats: 1ABCDEF, 12ABCDEF, 13ABCDEF. In A321 aircraft: 1-4ABCDEF, 11ABCDEF, 25ABCDEF.
** Premium seat could be purchased only in A320 aircraft seats: 2-3ABCDEF.

**Front seat in A320 aircraft is available at the following seats: 4-11ABCDEF. In A321 aircraft: 5-10ABCDEF.
Fares, taxes, fees and charges are payable in the currency of the country in which the ticket is purchased, unless another currency is indicated by us or tour operator during the payment or prior to the payment.
The following Change and Cancellation rules depend on the ticket fare. Economy, Flex, and Premium ticket fares apply only to flight tickets bought directly at www.smallplanet.aero
 
  ECONOMY FLEX PREMIUM
Cancellations
More than 30 days prior to departure: penalty 80% of the ticket fare (airport taxes refundable). 

Less than 30 days prior to departure: penalty 100% of the ticket fare (only airport taxes refundable)
More than 30 days prior to departure: penalty 80% of the ticket fare (airport taxes refundable). 

Less than 30 days prior to departure: penalty 100% of the ticket fare (only airport taxes refundable)
More than 30 days prior to departure: penalty 80% of the ticket fare (airport taxes refundable). 

Less than 30 days prior to departure: penalty 100% of the ticket fare (only airport taxes refundable)
Name change
100 EUR penalty/per passenger
1 name change free of charge at any time needed
1 name change free of charge at any time needed
Date change
30 EUR penalty + fare difference (per flight segment for passenger) 
50 EUR penalty + fare difference (per flight segment for passenger)
50 EUR penalty + fare difference (per flight segment for passenger)