Tickets and fares

General

• Ticket means a material or electronic document (Booking confirmation) that entitles you to travel on a particular flight. We will provide carriage only to the passenger named in the ticket and/or the List of Passengers. During check-in you will be asked to provide a document verifying your identity.
• Ticket purchased is not transferable. Only the person named on the ticket and/or in the List of Passengers is permitted to travel using the ticket.
• The ticket in non-refundable, i.e., the passenger may not return his ticket to us and request a refund.

Period of validity

• The ticket is valid only for the flights and dates specified in the ticket.
• Ticket issued by the tour operator is valid provided that the tour operator pays us for the charter flight or the block booking of seats and duly fulfils all the other obligations under the contract concluded with us.

Fares

• Fares apply only to carriage from the airport of origin to the airport of destination. Your fare will be calculated in accordance with our tariff for travel on the specific dates and the itinerary shown on it. Should you change your itinerary or dates of travel, this may affect the fare to be paid and may incur payment of additional fees.

Taxes, fees and charges

• The price of the ticket may include taxes, fees and charges imposed by government, other authority or by the operator of an airport (e.g., airport fees). During ticket purchase you will be informed about the taxes, service fees and charges you will have to pay.

Currency

• Fares, taxes, fees and charges are payable in the currency of the country in which the ticket is purchased, unless another currency is indicated by us or tour operator during the payment or prior to the payment.